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In absence of response/complaint not addressed to your satisfaction, you may lodge a complaint with SEBI at https://scores.gov.in/scores/Welcome.html or Exchange at https://ncdex.com/investor_complaint. Please quote your Service Ticket/Complaint Ref No. while raising your complaint at SEBI SCORES/Exchange portal.
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FILING COMPLAINTS ON SCORES - EASY & QUICK a. Register on SCORES 2.0 portal b. Mandatory details for filing complaints on SCORES: i. Name, PAN, Address, Mobile Number, E-mail ID c. Benefits: i. Effective communication ii. Speedy redressal of the grievances SEBI : https://scores.sebi.gov.in/